SUPPORT BEYOND SERVICES
THE SERVICE AND HARDWARE BACKBONE FOR MODERN CLOUD PBX PROVIDERS
Drive revenue growth, minimize your TCO and increase customer satisfaction. We simplify complexity across your entire service lifecycle by managing the physical layer – from portfolio consulting over cloud PBX setup to zero touch provisioning and RMA services – so you can focus on your customers and services.
Our key benefits to strengthen your business
DRIVE REVENUE GROWTH
Unlock new revenue streams and boost your ARPU through flexible HaaS models and managed services.
MINIMIZE TCO
Transform unpredictable expenses into planned efficiency and reduce operating costs with comprehensive lifecycle support.
INCREASE CUSTOMER SATISFACTION
Strengthen customer loyalty through an expanded, proactive service portfolio that solves problems before they arise.
Challenges we solve for our customers
Price pressure
70% of UCaaS offerings are perceived as interchangeable, creating significant competitive and price pressure.
Core processes are scattered and difficult to coordinate
Process fragmentation makes oversight and efficient management difficult, leading to complexity and inefficiency.
Portfolio Expansion
There is a need to expand the portfolio with proactive lifecycle services to differentiate from competitors and create added value
About us
> 400 UC articles in our portfolio
We offer more than 400 articles from high quality brands ranging from desk phones over DECT devices and Headsets to video conferencing.
>34k devices in our warehouse
We have more than 34k devices on stock offering our customers constant goods availability.
>13k devices in HaaS model
For more than 10 years we offer our customers smart lease models to save CAPEX and to increase ARPU.
>110k transactions p.a.
Our team manages more than 110k transactions p.a.from white-label shipments to value add HW related services as provisioning and firmware updates.