SUPPORT BEYOND SERVICES
We simplify complexity across your entire service lifecycle
About us
>400
UC articles
in portfolio and in stock
>34k
Devices
Devices in stock
>13k
HaaS Model
Devices in Smart HaaS Model
>110k
Transactions
Transactions p.a.
A small step for you, but a giant leap for:
Challenges
1
Core processes are scattered and difficult to coordinate
Process fragmentation makes oversight and efficient management difficult, leading to complexity and inefficiency.
2
Price Pressure
70% of UCaaS offerings are perceived as interchangeable, creating significant competitive and price pressure.
3
Portfolio Expansion
There is a need to expand the portfolio with proactive lifecycle services to differentiate from competitors and create added value.
Our key benefits to strengthen your business
Drive revenue growth
Unlock new revenue streams and boost your ARPU through flexible HaaS models and managed services.
Minimize TCO
Transform unpredictable expenses into planned efficiency and reduce operating costs with comprehensive lifecycle support.
Increase customer satisfaction
Strengthen customer loyalty through an expanded, proactive service portfolio that solves problems before they arise.
Our service matrix: unmatched added value
Our comprehensive service matrix ensures your business is optimally supported at every stage of the customer lifecycle.
SOFTWARE SERVICES
Pre-sales Consulting
Implementation & Onboarding
Go live Support
Ongoing Technical Support
Solution Expansion
HARDWARE SERVICES
System & Process Integration
Logistics & Fulfilment
Installation Support
RMA & Warranty Support
Hardware Upgrades
SUPPORT SERVICES
Technical Consulting
User Training
Troubleshooting
Regular Maintenance
Security Updates
Comprehensive service coverage across all phases of the customer lifecycle
What's in for you?
Boost ARPU
Deploy smart lease models and HaaS instantly.
Reduce TCO
Simplify operations and gain budget certainty.
Scale Satisfaction
Extend your portfolio with proactive lifecycle services.